Windows Photoshop CS6 Installation: Most customers have experienced a problem with installation. The issue is very simple to fix. Lucis software installs into the Filters folder which is under the Plug-ins folder in Photoshop. (My LucisArt software has been installed into the Filters folder since 1999.) CS6 does not have a Filters folder. So as you install LucisArt 3 Photoshop CS6 comes up as an option but then the installer cannot find the Filters folder and the installation fails. This is just an issue with the installer. The LucisArt 3 plug-in works if it is installed into the Filters folder or the Plug-ins folder.
There are two workarounds. I recommend solution #1 because then the Filters folder is there in case you need to reinstall Lucis Pro 6. Also you need to use option #1 if you want to install LucisArt 3 into CS6 and CC.
1) Install LucisArt 3 into a Filters folder you create: Make sure Photoshop CS6 is off. Navigate to the Plug-ins folder in CS6 and if you do not see a Filters folder create one. Then install LucisArt 3 as normal.
2) Install LucisArt 3 into the Plug-ins folder: Make sure CS6 is off. Then during the installation do not select CS6 even if it shows up as an option. Select "Other." When you select "Other" you must tell the installer where to put the LucisArt 3 plug-in. So navigate to the Plug-ins folder in CS6. Just select the Plug-ins folder and continue with the installation.
Windows Photoshop Creative Cloud (CC) Installation: When selecting host applications, CC is not listed as an option. So please select "Other" and then navigate to and select CC's Plug-ins folder. Then continue with the installation.
LucisArt 3 uses a lot of RAM. So please make sure that you have all other Adobe applications off, such as Adobe Bridge. Periodically defrag the RAM by selecting Edit | Purge | All. Or you can restart Photoshop.
Installation instructions: LucisArt 3 is sold as downloadable software (a zip file) that must be unzipped and then installed. Detailed instructions.
How to move LucisArt 3 preset information to a new computer and back it up: The LucisArt 3 presets are saved in a preset file named com.lucis.LucisArt3ED.xml for LucisArt 3 ED and com.lucis.LucisArt3SE.xml for LucisArt 3 SE. So if you own LucisArt 3 ED you will have one preset file. If you own LucisArt 3 ED/SE you will have two preset files. On Windows, the preset files are in the user’s Application Data folder. So on Vista or Windows 7, the preset files will be at C:\Users\<username>\AppData\Roaming\Lucis. On Windows XP the preset files will be at C:\Documents and Settings\<username>\Application Data\Lucis.
You can simply copy the preset files and move them to the same place on another computer, and the next time you open LucisArt 3 they will be read. If you uninstall and reinstall LucisArt 3 on a computer the preset files remain and the reinstalled LucisArt 3 software will access them.
If you have important presets you should back up the preset files by copying it to a CD or DVD.
To back up your LucisArt 3 software: copy the LucisArt 32-bit and 64-bit setup.exe files to a CD or DVD and put with it a printed copy of the e-mail with the serial number and installation instructions. Then you will have the installation instructions, the software, and LucisArt serial number so you will be able to reinstall LucisArt should you need to, even in the event of a computer crash.
If you buy the LucisArt 3 downloadable software you must back it up so you can reinstall the software without assistance from ICT. Technical support will be available for purchase should you lose your backup copy of LucisArt 3 after your free technical support period has expired.
Six months of e-mail support are included with your purchase of Windows LucisArt 3. Paid technical support is available.
Lucis Pro 6 and LucisArt 3 process 8-16 bit images. A 32-bit or 64-bit Windows XP or Vista or Windows 7 or Windows 8 computer with 4 GB of RAM and Adobe Photoshop CS3-CS6 or Adobe Photoshop Elements 5-11. A minimum of 2 GB of RAM is required.